All Kinetik Soul Jewelry is handmade one piece at a time, so slight variations are to be expected. Because all items are custom made to order, there may be a short wait for each piece. I appreciate your patience! Wait times will vary depending on time of year and volume of orders. If your wait time will be longer than 2 weeks, you will receive an e-mail within one week of placing the order.
Bykinetiksoul.com will accept items for exchange or credit within 21 days of purchase. Item must be returned in new and resaleable condition. Sale items are non-refundable. Once your return is processed, you will receive a credit by E-mail. We can not refund shipping charges on returned items.
Items received as gifts may be exchanged for another item of equal or greater value.
For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Kinetik Soul. is not responsible for items damaged or lost in transit.
All major credit cards and e-checks are accepted through Paypal, a safe, secure, low-cost way to make credit card payments online. Please note that you don’t need to create a Paypal account to use the paypal shopping cart service.
California state residents will be charged 9.75% sales tax upon checkout.
Shipping charges and methods
Standard shipping and handling charge is $7.00. Orders of $500 or more will be charged a S&H fee of $12.50 to cover insurance, and orders over $1000 will be charged $17.50. All orders will be shipped ground, which generally takes 2 – 7 business days, depending upon your location. A delivery confirmation number will be e-mailed to you once your order has been shipped. If you need a last-minute gift or just can’t wait another minute to wear your jewelry, please Contact Me to arrange expedited shipping.
International shipping charges vary widely, so if you would like to have an item shipped internationally please contact me via E-Mail. I will calculate the costs and have a Paypal bill e-mailed to you.